We are committed to achieving customer satisfaction based on policies of continuous improvement, efficiency in providing services, and full compliance with applicable regulations.

 
In order to achieve this, the Bank does the following:

 
• Manages cash proactively in order to contribute to the effective functioning of the country’s payment system
• Maintains circulating currency in good conditions
• Continuously improves the currency’s security features to protect against counterfeiting
• Manages the numismatic heritage.